VinFast Forum banner

Newbie here

160 views 1 reply 2 participants last post by  NoseyNick  
#1 ·
I am new to EV's and finding that there is a big learning curve switching from Gas to an electric vehicle. I just leased an Vinfast ECO for 36 months with low payments so if I don't like an electric vehicle I can switch back. So far I like the vehicle only having it for 5 days. The biggest challenge thus far is the dealer not releasing the vehicle into my name to make the Vinfast app work. I am 71 years old and only drive 3,000 to 4,000 miles a year so I decided why not try an EV.

I will probably be asking, seeking help on any issues I don't understand so please be patient with me. I will try to search the forum for answers before I post any questions.

Thank you for letting me be a part of the Vinfast community.:)
 
#2 ·
Welcome to VinFastTalk, @oldpepa, and I hope you enjoy your VF8 Eco as much as I do! (approaching 2yrs for mine)

biggest challenge thus far is the dealer not releasing the vehicle into my name to make the Vinfast app work
That's... Weird. Try calling the 24/7 VinFast support line, if you have not done so already. Phrase it like "new vehicle, struggling to get the android/iphone app to work" rather than "dealer refusing to release", see if they can help.

Worst-case, get your dealer to at least add you as a "secondary driver" even if they feel they have to remain "owner" (they are probably misunderstanding the roles)

I will probably be asking, seeking help on any issues I don't understand so please be patient with me. I will try to search the forum for answers before I post any questions.
Sure! That's what this forum is for! Just bear in mind we're mostly happy owners / fans, but not VF employees as far as I know.

Sneak peek: See our VinFast Owners site too, run by myself and some other owners. There will be more there in the next few weeks, but for now it's mostly a big list of useful links - bookmark it, explore, keep checking back, and let us know what else you would like to see, there, or here on VinFastTalk.com !