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Discussion Starter · #1 ·
Hi I did not recieve email for Binding agreement, had to call them to get the link.
Now did not receive the preference survey either.
Anyone else not getting these emails?

p.s: Yes, I checked spam folders too
 

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VinFirst.....VF8 converted to an order
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but did not even get purchase agreement confirmation email.
did you get the reservation email confirms originally? I'd verify they have your email address correct. Check your junk/spam folder etc. Also, if you use their 'contact' web page from same email that should confirm they can send you email; they usually answer in a day or so.....
 

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Discussion Starter · #6 ·
did you get the reservation email confirms originally? I'd verify they have your email address correct. Check your junk/spam folder etc. Also, if you use their 'contact' web page from same email that should confirm they can send you email; they usually answer in a day or so.....
Yes,
Verified with support multiple times, they have my reservation with the correct email address.
 

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I never got the email directly either. Apparently if you had multiple reservations, their system couldnt handle sending the email for that case. They sent me the email manually.
Yes,
Verified with support multiple times, they have my reservation with the correct email address.
Welcome to the forum @MagicKnight! You might have to do the same thing that @ZPower and get VinFast to send you the email manually.
 
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